Privacy Policy

1. Information We Collect

Information you provide

• Account and waitlist information: your email address and, if provided, your name and password when you join the waitlist, request beta access, or create an account.
• Travel preferences: origin airports, destinations, travel dates, goal prices, interests, and trips or flights you mark as booked.
• Trip planning details: itineraries and budget entries you create (such as estimated costs for flights, lodging, activities, and food).
• Communications: messages you send us, such as support requests or feedback.

Information collected automatically

• Usage data: pages viewed, features used, watches created, alert interactions, and email engagement (such as whether an alert email was opened or a link was clicked).
• Device and log data: IP address, browser type, operating system, device identifiers, referring URLs, and timestamps.
• Cookies and similar technologies: as described in Section 5.

Information from other sources

• Fare data: flight prices and availability from third-party sources. This is data about airfares, not about you, but we associate it with your watches to power alerts and history.

We do not collect payment card information at this time. If we introduce paid features, payments will be handled by a payment processor and we will update this Policy.

2. How We Use Information

• Provide and operate the Service, including monitoring fares for your watches and sending you price alerts and weekly digests;
• Personalize the Service, such as suggesting realistic goal prices and relevant destinations;
• Manage waitlist and beta access;
• Respond to your questions and support requests;
• Understand how the Service is used so we can improve it, fix bugs, and develop new features;
• Protect the security and integrity of the Service, prevent fraud and abuse, and enforce our Terms & Conditions;
• Comply with legal obligations; and
• With your consent where required, send you product news and marketing emails (which you can opt out of at any time).

We do not sell your personal information, and we do not use it for third-party targeted advertising.

3. Legal Bases for Processing (EEA & UK)

If you are in the European Economic Area or the United Kingdom, we process your personal data on these legal bases:

• Contract: to provide the Service you signed up for (accounts, watches, alerts, trip planning);
• Legitimate interests: to secure and improve the Service, prevent abuse, and communicate with you about the Service, where those interests are not overridden by your rights;
• Consent: for marketing emails and non-essential cookies, where required — you may withdraw consent at any time; and
• Legal obligation: where processing is necessary to comply with applicable law.

4. How We Share Information

We share personal information only in these circumstances:

• Service providers: vendors that help us operate the Service — such as cloud hosting and email delivery — under contracts that limit their use of your information to providing services to us;
• Legal reasons: when we believe disclosure is required by law, subpoena, or legal process, or is necessary to protect the rights, safety, or property of FareGoal, our users, or others;
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, in which case your information may be transferred subject to this Policy; and
• With your direction or consent: when you ask us to share information or agree to sharing.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you (for example, general fare trends).

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Essential: keep you signed in and make the Service work (these cannot be switched off);
• Preferences: remember your settings.

We do not use analytics cookies, and we do not send your browsing to any third-party analytics service. We count visits to our public pages on our own servers instead: we record which page was requested, the site that linked you to it, your device type, and the country your network address belongs to. Your address itself is not stored — it is combined with a key that changes every day and turned into a value we cannot reverse, which lets us count how many people visited without recognising anyone or following them from one day to the next.

Where required by law, we will ask for your consent before setting non-essential cookies. You can also control cookies through your browser settings; disabling essential cookies may prevent parts of the Service from working. Our email alerts may contain small pixels that tell us whether an email was opened, which helps us send fewer, better alerts.

We do not currently respond to "Do Not Track" browser signals, but we honor opt-out preference signals (such as Global Privacy Control) where legally required.

6. Email Communications

The Service is built around email: price alerts, goal-price digests, and account notices are core parts of how FareGoal works. You can manage or turn off alert and digest emails in your account settings or via the unsubscribe link in each email. Marketing emails are optional and every one includes an unsubscribe link. We may still send you essential service or account emails (for example, security notices) even if you opt out of marketing.

7. Data Retention

We keep personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we delete or de-identify your personal information within a reasonable period, except where we need to retain it to comply with legal obligations, resolve disputes, enforce agreements, or maintain security logs. Fare history data that is not linked to you may be retained indefinitely.

8. Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we learn of a breach affecting your personal information, we will notify you and regulators as required by law.

9. International Data Transfers

FareGoal is based in the United States, and your information is processed and stored in the United States and possibly other countries where our service providers operate. These countries may have data protection laws different from those in your country. Where we transfer personal data from the EEA, UK, or Switzerland, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

10. Your Rights & Choices

Regardless of where you live, you can:

• Access and update your account information in your settings;
• Delete your watches, trips, or your entire account;
• Opt out of marketing emails via the unsubscribe link; and
• Contact us at privacy@faregoal.ai to exercise any of the rights described below.

We will verify your request (typically by confirming control of the email on the account) and respond within the time required by applicable law. We will not discriminate against you for exercising your privacy rights. You may use an authorized agent to submit a request where the law allows; we may ask the agent for proof of authorization.

11. EEA & UK Residents (GDPR)

If you are in the EEA or UK, you have the right to:

• Access the personal data we hold about you;
• Rectify inaccurate or incomplete data;
• Erase your data ("right to be forgotten");
• Restrict or object to certain processing, including processing based on legitimate interests;
• Data portability — receive your data in a structured, commonly used, machine-readable format;
• Withdraw consent at any time, without affecting prior processing; and
• Lodge a complaint with your local supervisory authority (in the UK, the Information Commissioner's Office).

FareGoal, LLC is the data controller for personal data processed under this Policy. To exercise these rights, contact privacy@faregoal.ai.

12. California Residents (CCPA/CPRA)

This section applies to California residents and supplements the rest of this Policy.

Categories of personal information

In the preceding 12 months, we have collected these categories of personal information (as defined by the CCPA):

We collect these categories from you directly and from your use of the Service, for the purposes described in Section 2, and share them only with service providers and as described in Section 4.

Your California rights

• Right to know what personal information we collect, use, and disclose;
• Right to access and receive a copy of your personal information;
• Right to correct inaccurate personal information;
• Right to delete your personal information, subject to legal exceptions;
• Right to opt out of sale or sharing — we do not sell personal information or share it for cross-context behavioral advertising, and we have not done so in the preceding 12 months, including information of minors under 16; and
• Right to non-discrimination for exercising any of these rights.

To exercise these rights, email privacy@faregoal.ai. We will verify and respond to your request as required by the CCPA.

13. Other U.S. State Privacy Rights

Residents of states with comprehensive privacy laws (including Colorado, Connecticut, Virginia, Texas, Oregon, and Utah, among others) may have similar rights to access, correct, delete, and obtain a copy of their personal data, and to opt out of targeted advertising, sales, and certain profiling. We do not sell personal data or process it for targeted advertising. To exercise any right, or to appeal a decision we made about your request, contact privacy@faregoal.ai.

14. Children's Privacy

The Service is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided us personal information, contact us at privacy@faregoal.ai and we will delete it.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through the Service before the changes take effect. The "Last updated" date above reflects the current version. Your continued use of the Service after changes take effect means the updated Policy applies to you.

16. Contact Us

Questions, concerns, or requests about your privacy? Contact us at:

FareGoal, LLC
Email: privacy@faregoal.ai